Support

From the initial planning phase to long-term operation, the project is supported by a single, consistent service process.

Sales and Service Network

Headquartered in Guangzhou, the company serves the Guangdong-Hong Kong-Macao Greater Bay Area, focusing on commercial buildings, hotels, data centers, hospitals, and new energy. The sales team collaborates with design institutes, general contractors, and end-users to provide preliminary consulting services, product selection, and energy efficiency analysis.

Project Performance

We provide end-to-end contract management, from order confirmation and production tracking to logistics and shipping, through to on-site acceptance. For major projects, we assign dedicated project managers to ensure that equipment is delivered on time and that installation and commissioning proceed smoothly through the acceptance process.

After-Sales Response

Backed by BAC’s original manufacturer technical support and our in-house after-sales service team, we guarantee a response within 2 hours and on-site arrival within 24 hours for emergency services, ensuring the long-term, stable operation of your equipment.

2-hour response time
24-hour on-site service

Backed by BAC's original manufacturer technical support and our in-house after-sales service team.

Request Information

Product catalogs, selection guides, and project documentation can be provided upon request.

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