After-sales

Installation, training, spare parts and warranty.
What’s the device warranty policy?

What’s the device warranty policy?

2026-09-16 | Guangzhou Huayuan
The equipment comes with standard warranty services, with special components like permanent magnets and anti-corrosion parts having their own dedicated warranties.
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Frequently Asked Questions

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After the equipment arrives, professional technicians can be provided on-site to give a briefing and guide the equipment installation, takeover, and commissioning. Peripheral pipes, valves, and other auxiliary materials can be supplied as needed, making it a one-stop project solution.

The standard model has a delivery time of 4-6 weeks, while customized corrosion-resistant or permanent magnet models take a bit longer. Delivery includes the main equipment and key components, and we also provide installation dimensions, piping, civil construction, and electrical control support plans.

Doesn’t include civil construction, but it provides technical parameters for civil work like equipment loads, foundation sizes, and installation spacing. It also gives a full set of construction recommendations, including piping layout, valve selection, and system coordination control.

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